Crowne Plaza Toluca - Lancaster by IHG | Hotel in Toluca

| 9.2 (143 Reviews) |  11 Bathrooms  26 Guests
Toluca Hotel | Crowne Plaza Toluca - Lancaster by IHG

Hotel in Toluca

Set less than 0.6 mi from Toluca’s center, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Crowne Plaza Toluca - Lancaster by IHG is located in Toluca.

This 172 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Toiletries, Internet, and several others. This is a 4 star rated property and has over 143 reviews with the average score of 9.2 . Coming to Toluca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 172 Bedrooms Hotel if you want to learn more about this place in Toluca. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza Toluca - Lancaster by IHG in Toluca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza Toluca - Lancaster by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kids' meals
  • Restaurant
  • Bar
  • Fruit
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
  • Parking on site
  • Accessible parking
  • Private Parking
  • Free parking
Accessibility
  • Lowered sink
  • Raised toilet
  • Auditory guidance
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
Activities
  • Spa and wellness center
  • Spa/Wellness packages
  • Fitness center
  • Hot tub/Jacuzzi
  • Sauna
  • Beauty services
  • Spa facilities
  • Light therapy
  • Massage
  • Body treatments
  • Game room
  • Facial treatments
  • Steam room
  • Spa lounge/Relaxation area
  • Pool table
General
  • Smoke-free property
  • Air conditioning
  • Soundproof rooms
  • Designated smoking area
  • Elevator
  • Safe
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wifi in all areas
  • Family rooms
Guest Services
  • Dry cleaning
  • Currency exchange
  • Business center
  • Tour desk
  • Shuttle service
  • Packed lunches
  • Daily housekeeping
  • 24-hour front desk
  • Concierge
  • Laundry
  • ATM on site
  • Shuttle service (additional charge)
  • Vending machine (drinks)
  • Meeting/Banquet facilities
  • Room service
  • Fax/Photocopying
  • Shuttle service (free)
  • Baggage storage
  • Ironing service
  • Valet parking
  • Grocery deliveries
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
Security/Safety
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • Security alarm
  • Key card access
  • Key access
  • CCTV in common areas
  • 24-hour security
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.79
Location:
8.51
Staff:
8.69
Facilities:
8.18
Comfort:
8.72
Cleanliness:
8.81
Joerg
Jul 25, 2026 07:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Family With Children
Travel Purpose: business
Positive: Exceptional truly friendly staff throughout
Negative: Old shower head could be changed, but still does the job ✔️
Summary: Comfortable stay with pleasant ambient
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Standard Room

Bathroom

Hairdryer, Shower, Bath, Private bathroom, Toilet paper, Toilet, Bathrobe, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities, Carpeted, Interconnected room(s) available

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
One-Bedroom King Suite
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed
One-Bedroom King Suite

Bathroom

Hairdryer, Shower, Bath, Private bathroom, Toilet paper, Toilet, Bathrobe, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities, Carpeted, Interconnected room(s) available

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Outdoors

Balcony

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Junior King Suite
Room Type: Suite
Room Size: 51 m2
1 King bed(s) Bed
Junior King Suite

Bathroom

Hairdryer, Spa tub, Shower, Bath, Private bathroom, Toilet paper, Toilet, Bathrobe, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities, Carpeted

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Standard King Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
Standard King Room

Bathroom

Hairdryer, Shower, Bath, Private bathroom, Toilet paper, Toilet, Bathrobe, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities, Carpeted

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Services

Executive lounge access

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Superior Suite
Room Type: Suite
Room Size: 66 m2
1 King bed(s) Bed
Superior Suite

Bathroom

Hairdryer, Shower, Bath, Private bathroom, Toilet paper, Toilet, Bathrobe, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities, Carpeted

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk, Dining area

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine, Dining table

Room amenities

Socket near the bed, Clothes rack
Suite
Room Type: Suite
Room Size: 43 m2
1 King bed(s) Bed
Suite

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
King Leisure - Nonsmoking
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
King Leisure - Nonsmoking

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Premium King Room
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
Premium King Room

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Standard King Room - Accessible
Room Type: Double
Room Size: 51 m2
1 King bed(s) Bed
Standard King Room - Accessible

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Standard Double Room with Two Double Beds
Room Type: Double
Room Size: 43 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack
Premium Queen Room with Two Queen Beds
Room Type: Double
Room Size: 43 m2
2 Queen bed(s) Bed
Premium Queen Room with Two Queen Beds

Bathroom

Hairdryer, Shower, Private bathroom, Toilet, Toilet paper, Free toiletries

General

Safety deposit box, Air conditioning, Heating, Iron, Trash cans, Ironing facilities

Media & Technology

Flat-screen TV, TV, Telephone, Radio, Cable channels

Living Area

Desk

Bedroom

Cribs, Wardrobe or closet, Alarm clock

Kitchen

Coffee machine

Room amenities

Socket near the bed, Clothes rack

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Toluca hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Toluca hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Toluca hotel starts from $113 per night with includes Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Sports/Activities, Guest Services, Entertainment, Child Friendly, Breakfast, Kitchen, Spa, Bar, Designated Smoking Area, Wheelchair Accessible, Accessibility, Hot Tub, Laundry, Parking, Business Services, Wellness Facilities, Restaurant, Toiletries, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Toluca hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Toluca hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.